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图文工作流程(国外英文资料)
图文工作流程(国外英文资料)
The graphic work process
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Copier rental business scope on display features FAQ answer product display hot issue price scope of business users answer services process contact me the beginning of a door, business is divided into three conditions:
Customers come directly to the door:
First, greet the customer and ask the customer.
(2) to make settlement sheet to customer, please customer will list the name of the unit, project name, contact phone number, contact write clearly, the terms of payment. Please fill in the unfilled items as best as possible.
3. Ask the receptionist customers printing, production requirements, the types, quantity and using the software of the type, etc., write clearly on the listing on the settlement of the production, the information provided and accept customer;
The receptionist will receive the customer to the business manager or technician to hand over the completed form and the information provided by the customer to them.
[note]
The receptionist shall specify the date, time, and signature of the receipt of the invoice.
The reception should be polite and well-used, and will not allow any conflict with the customer.
The receptionist should listen carefully to the customers request and offer help in a friendly manner and suggest possible solutions.
(4) came to the company, customers should immediately be reception, such as receptionist are receiving other clients, should be polite to customer, please wait a moment, and pass the list of print production processing to the customer, the customer to fill in, please.
5. If the customer is the first time in the United States lihua, shall, first of all, the notice for the customer to the customer, and declared on the premise of provide for the customer information confidential customer, please leave your contact way.
There is no special case. The receptionist should be at the front desk and not allowed to walk away.
Door to door customer:
When a customer has a
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