chapter 14 会展服务 Exhibition and Convention Service概要1.ppt

Unit 7 Food and Beverage Reservation Unit 14 Exhibition and Convention Service Unit 14 Look at the following pictures and try to put appropriate terms under the pictures. 2. Questions for Discussion To make any large function a success, the manager must always be in close contact with: 1. List as many words related to the exhibition and convention service as you can. 2. List as many useful sentences related to the exhibition and convention service as you can. S: Maria Hotel Convention Center. How may I help you?G: I am calling from OK Trading Company in Shanghai. I want to hold a meeting in your hotel. S: Im glad to help you. How many people, sir?G: A party of 100.S: When will the event be held?G: December the 10, 11 and 12.S: Wait a moment, please.... Sorry to have kept you waiting, sir. We do have vacant suites and conference hall during that period.G: So good! You know, our meeting delegates are all celebrity. Would it be possible that they each have a suite? S: No problem, sir. Our hotel is an all-suite convention center, every delegate is offered a suite and VIP treatment. G: Perfect. Then what is the rate? S: Our price is competitive, RMB 1880 per person per day. Besides, we also offer complimentary breakfast and coffee break.G: OK. That is acceptable. We will take it. S: We will send you a reservation form and a prospectus about our meeting facilities. G: That is so kind of you. Can you send them by fax? S: Yes, sir. May I have your name and your fax number? G: Mike Jin. M-I-K-E, J-I-N. My fax number is 021S: Mr. Jin. Your fax number is 021 We will make it at once. G: Thank you so such. Goodbye. S: Goodbye, Mr, Jin. Thank you for your call. 1. Mr. Adams is a meeting delegate. He is now at the Reception. As the convention staff, what would you do to receive him? 2. As the meeting concierge, what suggestions can you make to the exhibition organizer about the exhibition booths? 3. The meeting planner Mr, Howard w