客户关系管理师（Customer Relationship Manager）.docVIP

客户关系管理师（Customer Relationship Manager） Senior Seminar on customer relationship management Participants: senior managers, such as enterprise president, general manager, deputy general manager, director of sales, marketing director, and other middle managers, such as sales department, marketing department, customer service manager, etc.. To participate in the cost: 8800 yuan / person (including training fees, teaching materials fees, examination fees, certificate fees, etc.), during the study room and board expenses. -------------------------------------------------------- Weekend class: May 2011, 21-22, Shanghai begins June 2011 4-6, Beijing begins September 2011 3-4, Shanghai begins Full time class: May 2011, 18-23, Shanghai begins June 2011 2-7, Beijing begins July 2011 9-14, Shenzhen begins September 2011 1-6, Shanghai begins Meeting organization: Mori Tao training network, Mori Tao training consulting service center Advisory Tel: O2O-34O7125O, 34O71978 (advance registration may enjoy more concessions, welcome to inquire) -------------------------------------------------------- Syllabus for senior seminar on customer relationship management Speaker teacher: first class teacher Customer Relationship Management (Customer Relationship Management, CRM) has become Chinas enterprise utilization ranking first management tool. ---- Chinese edition of Fortune magazine, 2006 issue 11 [curriculum background] As a manager of an enterprise, are you feeling confused about your companys failure to grow up? As sales manager, are you racking your brains for slow sales growth and sales turnover? As a marketing manager, are you racking your brains about how to ensure the effectiveness of your project, but you are never satisfied with it? As a customer service manager, you are declining customer satisfaction and customer loss and was worried? As the IT manager, are you worried about the lack of integration of information in different departments? ...... All these problems are closely