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18 接近客户的技巧(18 approach customer skills)
18 接近客户的技巧(18 approach customer skills)
Approach customer skills
Add record: eloquence speech type: eloquence speech release date: 2006.09.08
Thirty seconds closer to the customer determines the success or failure of sales, which is a common experience for successful sales people. Whats the point of getting close to the customer? Approaching customers, in professional selling skills, we define by contacting potential customers to cutting through topics.
1, define your topic
Each time you approach a customer, there are different topics, for example, the topic is to meet with potential customers who have not met you, or to invite customers to visit the demo.
2, select ways to approach customers
There are three ways of approaching clients - calls, direct visits, letters.
Have great relevance of theme and choice to customers, such as your topic is about to meet the customer, the phone is very good close to the customer, but to pay attention to is your best not to sell the product to the diffusion characteristics of the theme or to discuss the price of the product, if you sell products is relatively complex, the phone is not suitable for starting the theme.
3, what is approaching discourse?
In professional sales skills, the words for the first time face customers become close words.
The steps for approaching discourse are as follows:
Step 1: call each others names
Name each others name - everyone likes their name and says it from someone elses mouth.
Step 2: introduce yourself
Speak out your name and business name clearly.
Step 3: thank the other person for the interview
Thank you sincerely for taking the time to meet you.
Step 4: Greetings
According to the preparation of materials for customers in advance, to express the praise of customers, or to meet the customers situation, select some of the other party can easily talk about and interested in topics of interest.
Step 5: express the reason for visiting
Express your visit in a confident manner and make your clients fe
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