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Communication Patterns and Assumptions(通信模式和假设)
Communication Patterns and Assumptions of
Differing Cultural Groups in the United States
Comparisons of cultural value systems are not meant to stereotype
individuals or cultures; rather, they are meant to provide generalizations,
observations about a group of people, from which we can discuss cultural
difference and likely areas of miscommunication.
Adapted from Elliott, C. E. (1999)
Cross-Cultural Communication Styles, pre-publication Masters thesis
Online at /multiculturaltoolkit-patterns.html
African American Communication Patterns
According to the Centers for Disease Control and Prevention (1999), African Americans
comprise 13 percent of the U.S. population.
Animation/emotion: Communication seen as authentic is generally passionate and
animated. Communication that is presented in a neutral or objective way is seen as less
credible, and the motives of the speaker may be questioned. The assumption is that if
you believe something, you will advocate for it. Truth is established through argument
and debate. Conversational style is provocative and challenging, and the intensity is
focused on the validity of the ideas being discussed (Kochman 1981 pp. 30-31).
Effective teachers of African American students are often found ….displaying emotion
to garner student respect (Delpit, 1995, p. 142). African Americans tend to perceive
greater emotional intensity when rating the expressions of others (Matsumoto, 1993).
Directness/indirectness: Generally directly facing and talking with the person with
whom you have an issue or problem is preferred. Someone who won’t face you directly
shows his or her claim or problem to be invalid; the assumption is that anyone with a
legitimate problem would come to the other person directly. A lack of response to a
general accusation or allegation by someone is viewed as an indication of innocence.
The internal attitude of an innocent person is I know they aren’
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