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Each of the 34 CobiT Control Objectives, or IT (每个CobiT控制目标,或者)
CobiT Control ObjectivesTable of Contents
Overview 2
Planning and Organization 3
PO1?Define a Strategic IT Plan 3
PO2?Define the Information Architecture 7
PO3 Determine Technological Direction 10
PO4 Define the IT Organization and Relationships 12
PO5 Manage the IT Investment 17
PO6 Communication Management Aims and Direction 19
PO7 Manage Human Resources 23
PO8 Ensure Compliance with External Requirements 26
Acquisition Implementation 29
Identify Automated Solutions 29
Acquire and Maintain Application Software 34
Acquire and Maintain Technology Infrastructure 38
Develop and Maintain Procedures 41
Install and Accredit Systems 44
Manage Changes 48
Delivery and Support 52
Define and Manage Service Levels 52
Manage Third Party Services 54
Manage Performance and Capacity 57
Ensure Continuous Service 60
Ensure Systems Security 64
Indentify and Allocate Costs 68
Educate and Train Users 71
Assist and Advise Customers 73
Manage the Configuration 76
Manage Problems and Incidents 78
Manage Data 81
Monitoring 87
Monitor the Process 87
Assess Internal Control Adequacy 89
Obtain Independent Assurance 92
Provide for Independent Audit 95
Overview
Each of the 34 CobiT Control Objectives, or IT Processes, is presented here.? Click on a Process to see a full description and the Process associated metrics and Critical Success Factors. Materials customized to each process include:
Control and Detailed Control Objectives
The IT Control Practice Statements, if available (these statements are being released gradually, as they are developed)
Critical Success Factors
CobiT suggested Key Performance Indicators and Key Goal Indicators
The Maturity Model attributes, sorted by Maturity Level
The Maturity Model attributes, sorted by attribute type, then Maturity Level, if available
A matrix detailing relationships between the Process Detailed Control Objectives and its Key Indicators, if available
Planning and Organization
PO1?Define a Strategic IT Plan
Domain:? Planning Organiza
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