Application of Total Quality Management in J Enterprisesppt - 副本.pptVIP

“ ” “ ” Application of Total Quality Management in J Enterprises Reporter: Songtao Yan Jiahua Zhang Content: Abstract TQM and BPR Compare TQM and BPR Results Scheme Selection Conclusion and Discussion Abstract: The study presented in this paper examines the fit of total quality management (TQM) and practices in company J which is a manufacturer product fiber cement boards, and use the methods of TQM during BPI in this enterprise. By examining TQM and in relation to organization manage, the study wants to give impetus to the understanding of TQM in a broader context, and focuses on strengthening the beforehand prevention and preparation to improve product quality to meet the demand of customers. TQM: Total Quality Management is based on product quality as the core, set up a scientific and strict and effective quality system, to provide satisfied products and services to meet the needs of users of all activities. BPR: Business Process Reengineering is the enterprise business processes as fundamental thinking and complete reconstruction, its purpose is in terms of cost, quality, service and speed has made significant improvement, enables companies to maximize adaptation is characterized by customer, competition and change of the operating environment of the modern enterprise. Compare TQM and BPR: Factors TQM BPR Process Optimization Degree of improvement Improve Revolutionary Persistent change Focal point Improvement of the current process Revaluation/ update process Create value Frequency Continuous Stage Continuous Scope Within the department Intersectoral The entire enterprise Participants Top-down Bottom up Top-down/ Bottom up/ The entire enterprise Risks and benefits Low to medium High High Types Job Design Structure, culture, skills The entire enterprise Role IT Occasionally Primary Primary Role Management Focus on participation Lead Lead and process management Introduction about Company J : Company J is a large manufacturer in Sichuan, mainly