design of a multiobjective reverse logistics network considering the cost and service level多目标逆向物流网络的设计考虑到成本和服务水平.pdfVIP

Hindawi Publishing Corporation Mathematical Problems in Engineering Volume 2012, Article ID 928620, 21 pages doi:10.1155/2012/928620 Research Article Design of a Multiobjective Reverse Logistics Network Considering the Cost and Service Level Shuang Li,1, 2 Nengmin Wang,1, 2 Zhengwen He,1, 2 Ada Che,3 and Yungao Ma1, 2 1 School of Management, Xi’an Jiaotong University, NO.28 Xiannin West Road, Xian, Shaanxi 710049, China 2 The Key Lab of the Ministry of Education for Process Control and Effi ciency Engineering, NO.28 Xiannin West Road, Xian, Shaanxi 710049, China 3 School of Management, Northwestern Polytechnical University, NO.127 Youyi Road, Xian, Shaanxi 710072, China Correspondence should be addressed to Nengmin Wang, wangnm@ and Ada Che, ache@ Received 18 April 2012; Accepted 31 July 2012 Academic Editor: Cristian Toma Copyright q 2012 Shuang Li et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Reverse logistics, which is induced by various forms of used products and materials, has received growing attention throughout this decade. In a highly competitive environment, the service level is an important criterion for reverse logistics network design. However, most previous studies about product returns only focused on the total cost of the reverse logistics and neglected the service level. To help a manufacturer of electronic products provide quality postsale repair service for their consumer, this paper proposes a multiobjective reverse logistics network optimisation model that considers the objectives of the cost, the tota