实施精细化管理_提高医院办公室行政效能_舒放.pdfVIP

年 月第 卷第 期 2013 9 10 25 ·科研管理 · 实施精细化管理，提高医院办公室行政效能 舒 放 中国人民大学公共管理学院，北京 100872 摘 医院办公室属于医院行政 [ 要] 管理部门和综合办事机构，是医院机关的重要枢纽，连接着各个职能部门，起 着重要作用。 随着医院改革创新的不断开展和医疗服务理念的不断提高，医院办公室的行政效能面临了新的挑 战。 通过实施精细化管理，有效结合医院办公室的工作特点，充分发挥医院办公室的岗位职责，起到辅助决策、 落实管理、检查督办的作用，更好的发挥医院办公室的中心枢纽功能，充分调动医院办公室人员的工作积极性， 大幅提高医院办公室的行政效能，利于医院办公室工作的有序开展。 键词 细化管理 ；医院办公室；行政效能 [关 ] 精 [中图分类号] R197.3 [文献标识码] C [文章编号] 1673-7210 （2013 ）09 （a ）-0159-03 Improving hospital office administrative efficiency by implementation of fine management SHU Fang School of Public Administration, Renmin University of China, Beijing 100872 [Abstract] Hospital office belongs to hospital administrative departments and integrated offices, which is an important hub of hospital authority. Hospital office connect with various functional departments, which plays an important role. Along with reform of hospital innovation continuous development and medical service concept of continuous improve - ment, hospital office administrative efficiency face new challenges. Implementation of fine management can effectively combine characteristics of hospital office work and give full play to hospital office duties, which has function of auxil - iary decision, implementation of management, inspection and supervision. Implementation of fine management can bet - ter play center pivot function of hospital office and fully mobilize enthusiasm of staff in hospital office, which can sig - nificantly improve administrative efficiency of hospital office and work orderly in hospital office. [Key words] Fine management; Hospital office; Administrative efficiency 随着医疗市场上竞争的日益激烈，各个医院面临了前 下几个方面： 所未有的机遇和挑战，为