原创力文档research on sap business one implementation risk factors with interpretive structural modelsap业务研究一种实现风险因素解释结构模型.pdf
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research on sap business one implementation risk factors with interpretive structural modelsap业务研究一种实现风险因素解释结构模型
Journal of Software Engineering and Applications, 2012, 5, 147-155 147
/10.4236/jsea.2012.53022 Published Online March 2012 (http://www.SciRP.org/journal/jsea)
Research on SAP Business One Implementation Risk
*
Factors with Interpretive Structural Model
Jiangping Wan1,2, Jiajun Hou1
1School of Business Administration, South China University of Technology, Guangzhou, China; 2Institute of Emerging Industrializa-
tion Development, South China University of Technology, Guangzhou, China.
Email: scutwjp@126.com, houjiajun12@
Received January 4th, 2012; revised February 7th, 2012; accepted February 29th, 2012
ABSTRACT
The possible risk factors during SAP Business One implementation were studied with depth interview. The results are
then adjusted by experts. 20 categories of risk factors that are totally 49 factors were found. Based on the risk factors
during the SAP Business One implementation, questionnaire was used to study the key risk factors of SAP Business
One implementation. Results illustrate ten key risk factors, these are risk of senior managers leadership, risk of project
management, risk of process improvement, risk of implementation team organization, risk of process analysis, risk of
based data, risk of personnel coordination, risk of change management, risk of secondary development, and risk of data
import. Focus on the key risks of SAP Business One implementation, the interpretative structural modeling approach is
used to study the relationship between these factors and establish a seven-level hierarchical structure. The study illus-
trates that the structure is olive-like, in which the risk of data import is on the top, and the risk of senior managers is on
the bottom. They are the most important risk factors.
Keywords: Enterprise Resource Planning; SAP Business On
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