压力管理与乐在工作（Stress management and pleasure work）.docVIP

压力管理与乐在工作（Stress management and pleasure work） [training number]: [training program]: 1. screening and evaluation of health psychology and psychological pressure 1) basic knowledge and concepts of health psychology 2) check your mental health index Exercise case: Monday morning 3) the psychological mechanism of stress response 4) stress and workplace, physical and emotional interaction 5) the interaction of psychological stress on physical and mental health and work performance 6) self stress assessment 2, positive psychological construction and self cognition 1) learn about your personality traits Exercise: exploring the three me in life 2) the transformation of four negative beliefs at work Exercise: break through four mental traps 3) change from negative mentality to positive thinking Exercise: four mind changing techniques Case study: on-site simulation of customer complaints 3, the enterprise itself EQ management skills 1) what is emotion? Exercise: self emotional experience 2) the emotional iceberg principle Exercise: emotional sensitivity training 3) the pendulum effect of emotion Exercise: sensitivity decline method 4) relaxation techniques Exercise: abdominal breathing [balloon] thoughts 5) office emotion management skills Exercise: Im not on the spot 6) the technique of Self Hypnosis Exercise: the five steps of Self Hypnosis 4 、 team EQ coaching skills 1) the four step of dealing with negative emotions of subordinates (customers) Instructor demonstration and student practice 2) respect for self and interpersonal (customer) boundaries Exercise: mental boundaries 5, happy in the work of comprehensive solutions 1) time management and target management skills 2) establish supportive working partnerships 3) the maintenance of emotional relationship 4) learn to love yourself 5) ten techniques for reducing physical and mental stress 6) personal pressure management action plan Three, training characteristics - the use of experiential learning and psychological coa