金正昆礼仪（Jin Zhengkun etiquette）.docVIP

金正昆礼仪（Jin Zhengkun etiquette） This paper contributed by selina8126. PPT document may at the WAP end of the browsing experience poor. Suggest you select TXT, or download the source file to the machine view. Practical etiquette training Jin Zhengkun, April 28, 2005 2010-5-6 The training content The core concept of etiquette etiquette etiquette study the significance and goal of business etiquette - appearance, speech and deportment telephone etiquette office etiquette elevator etiquette 2010-5-6 What is the etiquette? Etiquette is a comprehensive behavioral science, refers to the interpersonal, from first to last with a certain, common procedures, ways to show yourself, respect people. Complete behavior 2010-5-6 What is the etiquette of the core? Etiquette is the core of this respect. Respect for the two words, is the foundation of etiquette, but also the way of getting along with people. Self esteem and respect. He points to respect 2010-5-6 Self-esteem The first is the self esteem, self-esteem, love their own image. Secondly to respect their occupation. I have successively, specialize in third to respect their company. 2010-5-6 Respect for others Use five words to sum up the people embodies respect personal accomplishment: respect for superiors is a subordinate duty respect is a virtue of respect for customers is a kind of common sense to respect colleagues is a duty to respect all people is one kind of Education 2010-5-6 Respect others three a principles Accept each other, dont touch each other, dont let the other embarrassed, the guest is always right. Dont interrupt the conversation, do not easily complement each other, dont correct each other. Attached to each other, appreciate each other, see each others advantages, not in public. Disadvantages. Praise each other. Appreciate others is actually enjoying himself, is a sign of confidence. 2010-5-6 Learning the meaning of etiquette In other words, the strong quality of the plastic image. The first effect show good