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A STUDY OF SUPPLY CHAIN MANAGEMENT （供应链管理的研究）
International Journal of Business and Social Science Vol. 2 No. 17
A STUDY OF SUPPLY CHAIN MANAGEMENT PRACTICES: AN EMPIRICAL
INVESTIGATION ON CONSUMER GOODS INDUSTRY IN MALAYSIA.
Dr.Inda Sukati
Prof. Dr. Abu Bakar Abdul Hamid
Assoc. Prof. Dr. Rohaizat Baharun
Dr. Huam Hon Tat
Faculty of Management and Human Resource Development
Universiti Teknologi Malaysia
E-mail: indasukati@utm.my
Fazila Said
Malaysia Nuclear Agency
Malaysia
ABSTRACT
The purpose of this research is to present the relationship between supply chain management (SCM) practices
and supply chain responsiveness (SCR), and investigates its relationship with competitive advantage (CA). The
data collection instrument used was a questionnaire which was administrated to a total sample of 200 managers.
The response rate was 70% while 60% was usable questionnaires. Sample selection was based on convenience
sampling. The analyses involved statistical methods such as reliability and validity tests and multiple regressions.
The results indicated that SCM practices are related to SCR. The result also suggested that SCR is related to CA.
1. Introduction
In today’s competitive business there is an increased focus on delivering value to the customer. The focus on
attention of most of businesses is providing products and services that are more valuable compared to its
competitors. Concurrent to the f
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