Trends in Global Employee Engagement Health （全球员工参与健康的趋势）.pdfVIP

Consulting Talent Organization Trends in Global Employee Engagement Trends in Global Employee Engagement Contents 3 Executive Summary 4 Trends in Global Employee Engagement 5 Employee Engagement Shift in Repeat Clients 6 Correlation Between Employee Engagement and Total Shareholder Returns 7 Aon Hewitt’s Engagement Model 8 Changes in Employee Perception Scores 9 What Engagement Drivers Motivate Employees? 10 Regional Analysis 14 Conclusion 15 Contact Information Executive Summary As the economy is starting to show signs of a recovery, employers may believe they will be able to revert back to tried-and-true practices to recruit, retain, and reward talent in 2011. However, Aon Hewitt experts warn that aspects of the current economic cycle are fundamentally different from previous cycles and that most companies will never truly get back to business as “usual.” In 2011, employers will be challenged to attract and retain critical talent to grow their businesses, while at the same time they will continue to face enormous pressure to hold down costs. Adding to the challenge, employee engagement is already at an all-time low. Our global employee engagement research from 2008 to 2010 represents 6.7 million employees working in over 2,900 organizations. The overall global average employee engagement score dropped to 56% in 2010 from 60% the previous year. In fact, 2010 engagement levels represented the largest decline in employee engagement research that Aon Hewitt has seen in the last 15 years. However, the last quarter of 2010 shows evidence that engagement scores are recovering. This suggests the declining engagement levels seen across the first three quarters of 2010 are changing. This paper presents overall global employee engagement trends, what aspects of a company’s processes or policies help m