allow customers to introduce new customers of the four major tricks, 0 experience can learn!（让客户介绍新客户的四大技巧,0经验可以学习!）.docVIP

Allow customers to introduce new customers of the four major tricks, 0 experience can learn! ‘Develop ten new customers, it is better to maintain an old customer.’ Referral rate and old customers to enhance the performance of the enterprise has a very important role, because the power of word of mouth, often a chain reaction and lead to increased profits exponentially. Therefore, we should pay attention to old customer service and maintenance, and upgrade old client referral rate. Customer referrals 3 best time 1, when customers make when purchasing your products. 2, you did something for the customer, the customer when it expressed gratitude or appreciation. 3, your products and services have been recognized by the client, you can make a referral to the customer requirements. [Classic], then surgery ‘We thank you for your confidence, successful people like you, must have a lot of friends around, also need our products, please help me if there is to do referral, you are assured that if he did not want to buy, I will not force You see how? Do 4 Notes client referrals of 1, the service is even better than the customer expected it, I sincerely for customer service, customer satisfaction, and we have to be willing to give your presentation. 2, let the customer for the value of your products and services to understand a little more, so that the customer referrals out of value will be more, the success rate will be much higher. 3, so that customers get a referral benefit a little more elaborate customer service program. Design a customer feedback program is a good way to attract more customers turn describes. 4. Do not underestimate the power of customer contacts, and not much on the value of customer consumption. Sincerely for customer service, and firmly believe that to get a referral is a matter of course. 4 different types of customers coping strategies The first customers: Do not any good, give you a referral Such customers are fond o