amazon china for six consecutive years won the china best customer service award(亚马逊中国连续六年获得中国最佳客户服务奖项).docVIP
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amazon china for six consecutive years won the china best customer service award(亚马逊中国连续六年获得中国最佳客户服务奖项)
Amazon China for six consecutive years won the China Best Customer Service Award
Research papers Download News: Beijing, July 12, 2013 - by the China Information Industry Association, China’s Service Trade Association jointly sponsored the “Eighth China 2012-2013 Best Customer Service Award” results on July 10 officially announced After organizing committee for several months of rigorous document review, research and evaluation of the mysterious client unannounced visits, Amazon China again won the highest award “China Best Customer Service Award”, this is the sixth consecutive year the Amazon China won this award, but also consecutive award, one of the largest electricity supplier.
Zhangsi Hong, vice president of Amazon China, said: “I am very pleased Amazon China won the sixth consecutive year, China Best Customer Service Award. Award committee and the majority of consumers are not only highly recognized for the Amazon, but also for our long-term practice ‘customer-centric’ philosophy of great recognition and encouragement, we will continue to launch services meet the needs of Chinese consumers, escalating customer experience. “
In the past year, Amazon China launched a number of innovative services, such as introduction of “Order province” service, led by China electricity providers into the network a new era of customization options, and Family Mart (Shanghai), launched nearly a hundred points from mentioning provide consumers with more convenient services in Guangzhou in China enabled the first 15 operations centers, to enhance the user experience in southern China.
In logistics services, Amazon currently has 100 cities in China to achieve same day orders, next day delivery service, and in Beijing, Shanghai, Guangzhou and other 22 cities served on the day of distribution capabilities to achieve 70% of the users can enjoy the day reached or next day service; in 42 large cities with professional appliances distribution services in China more than 2000
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