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hotel management internship report(酒店管理实习报告)
Hotel management internship report
Write papers network: in the last two weeks I went to the hotel internship. This perception is mainly to let me practice on the learned knowledge and its practical application has certain perceptual knowledge, which will help me hotel management learned in the classroom theoretical knowledge and practical experiences for future courses of study to lay a good foundation, more conducive to the professional foundation and specialized courses of study, understand and master the same time the hotel will experience cognitive training contribute to their future employment. Originally thought to be a pantry staff work required is relatively simple, but in fact not the case, is not easy, requires still a lot of the first of at least one point is to the hotel restaurant of information between the various packages - such as price, the number and specific location at which the familiar, so as to point the dish to guests accurately to the rooms where the guests, this is a satisfactory service to customers. Secondly, we can provide to the kitchen to the guests kinds of dishes is very understanding, including the type of cuisine, price and materials, etc., and sometimes even cooking methods also have to understand, because the point of the dishes the guests rooms waiter seems to record, it is inevitable that their time is unclear when this members need to understand is to do the dishes so as not offering the right to determine the cause guest dissatisfaction with the wrong dishes. Third, pantry workers must maintain their own clean, because at any time in the hotel are likely to meet the guests, good for guests impression is very important, this could be the start of the hotel guests trust, which reflects the success or failure of the details of the decision in the catering department, the details of this very thing will immediately think of dinner guests of health or not, so is the food Department staff must be given attention in no guests to
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