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hotel staff to enhance the english proficiency of paths to explore(酒店员工提高英语水平的路径探索)
Hotel staff to enhance the English proficiency of paths to explore
Abstract English curriculum for hotel suggestions for improvements, the hotel staff to master the English cause and resolve the current situation and responses were analyzed and discussed, and strive to make the hotel the teaching of English to better services for the hotel industry.
Status of English words hotel staff response
1 The current situation of the hotel staff to master the English language status 1.1 do not understand, can not communicate with foreign guests Most high-end hotel staff for the secondary, tertiary graduates, the majority of vocational students, as English varies, most of the staff to master the vocabulary is far lower than the syllabus requirements, there is no continuity coupled with work on English learning, many staff already time to go to school to learn the vocabulary and grammatical knowledge to the forgotten, part of the waiter is not standard English pronunciation, not the use of phonetic spelling words. part of the vocational students in English even though it can provide certificates to the hotel, but actual work experience with foreign guests on from time to time did not understand their English, not even to express their meaning, and sometimes have to allow other colleagues to help and their foreign guests to avoid this mostly stems from their hearing, the school study period did not really practice their listening and to be enhanced. In addition there is an important reason for this is English-speaking guests from around the world speak English with a difference, in practical work which requires perseverance to practice hearing.
1.2 Learning English initiative, enthusiasm poor Learning a language is to communication and applications, most of the hotel staff motivation to learn English is not very clear, showing no interest in learning English and many people during the school psychological With luck, that usually is difficult to encounte
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