QSWT综合评分法在护理绩效管理中应用探究.docVIP

QSWT综合评分法在护理绩效管理中应用探究 　【摘要】 目的：探讨QSWT综合评分法在护理绩效管理中的应用。方法：分别将本院护理绩效管理中应用QSWT综合评分法前后各收治1202例患者纳入试验组和对照组。对照组采取传统护理绩效管理，常规记录、手工统计工作量、登记、评价，试验组采取QSWT综合评分法进行绩效管理。结果：试验组月平均满意度高于对照组，差异有统计学意义（Plt;0.05）；试验组护士生活护理工作量高于对照组，差异有统计学意义（Plt;0.05）；试验组护士月平均护理质量评分高于对照组，差异有统计学意义（Plt;0.05）；试验组护士每日统计工作量时间、每月统计工作量时间均低于对照组，差异均有统计学意义（Plt;0.05）。结论：实行QSWT综合评分法后，有效调动了护士工作积极性，提高了护士护理质量，提升了患者满意度、缩短了工作量统计时间，值得在护理管理中推广。　　【关键词】 QSWT综合评分法； 护理绩效管理； 应用　　【Abstract】 Objective：To explore the nursing performance management by QSWT general score method.Method：A total of 1202 cases of patients were selected as the experiment group and other 1202 cases of patients were selected as the control group，the control group was cared by traditional nursing performance management，conventional record，registration，evaluation，manual statistical workload.The experiment group was cared by QSWT general score method.Result：The monthly average satisfaction of the experiment group was higher than that of the control group（Plt;0.05）.The life nursing workload of the experiment group was higher than that of the control group（Plt;0.05）.The monthly average nursing quality score of the experiment group was higher than that of the control group（Plt;0.05）.The nurse daily statistical work time，monthly statistics work time of the experiment group were lower than those of the control group（Plt;0.05）.Conclusion：It can mobilized the nurse work enthusiasm by QSWT general score method，and increase the nurse care quality，patient satisfaction，reduce the workload statistics of time，it is worth of popularizing in nursing management.　　【Key words】 QSWT general score method； Nursing performance management； Application　　First-authors address：The Peoples Hospital of Xinyu City，Xinyu 338004，China　　doi：10.3969/j.issn.1674-4985.2016.29.023　　在开展优质护理服务过程中，护士对洗头、擦浴、洗脚等较脏、较累的生活护理难免有抵触情绪。大家都想少管患者、管轻症患者[1]。护士工作积极性、主动性不高，生活护理工作量及工作质量不达标，患者满意度难以提升，护士统计工作量时间过长，统计缺少监督、统计数据虚报[2-4]。本文基于目前国内对护理绩效考核的研究现状，探讨在护理绩效管理中实行综合评分制，实现优劳优得、多劳多得，有效调动护士工作积极性，提高护理质量，提升患者满意度，缩短工作量统