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管理者如何解决信任问题管理(How managers solve trust problems management)
管理者如何解决信任问题管理(How managers solve trust problems management)
Management is trust.
Management is increasing trust in interaction.
Management is just trying to open the door to trust.
But management is also a constant process of punishing unbelief.
The first problem to be solved in management is the most difficult one to solve. It is actually the question of trust. How to solve the trust problem? Our ancient black and white theory of trust - no doubt, no use of human doubt can also guide our management practices? According to the survey: more than 20% of the working people do not trust their immediate superiors. In the survey, employees who can trust their superiors more than 10%. There may be people who believe that employee distrust does not matter to managers because employees must act according to the managers will. But the truth is, whether employees trust their superiors or not determines their performance. Lack of trust in the leadership leads to a shorter period of employee behavior - increasing absenteeism, delaying work, preparing for a retreat, looking to build external relationships more important than corporate interests, and requiring short-term cash rewards...... These short-term behaviors can directly affect team performance and departmental effectiveness.
Trust is not your business or mine. Trust is what we have to do together. Many business owners now complain that the employee is devious and treacherous, and that no one is trustworthy. Think about it now, do you give it enough credit? Are you worth trusting yourself? Only when trust is interactive, will the power of trust emerge and the organization becomes strong. CEO Jack Welch, a US general who once said less management, better management, was proud to say, I trust my employees and they trust me..
From the perspective of social capital, the enterprise has five kinds of spiritual wealth, namely customer trust, to business partners trust in enterprises, employees trust of enterprises, shareholders o
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