深圳某航空公司战略管理项目培训 .pptVIP

* * * Three Ways to Cascade Although we have identified three distinct approaches to cascade the BSC, every organization’s cascade is unique and requires a specific approach that best fits its needs. To learn more about how a public-sector organization cascaded the BSC, read Harvard Business School case study “City of Charlotte” (A) and (B). Reprints are available through Harvard Business School Publishing at hbsp.H. Module 2: Aligning the Organization * Contributory Cascading Approach (Continued) The strength of the Contributory Approach is the independence and interpretation it allows individual units within the enterprise. It accommodates a more decentralized organisational approach, and works well when the “how” is best determined at a lower level in the organisation. The trade-off to this approach is loss of control at the corporate level. It can also be harder to ensure that the sum of the various business and support unit strategies actually will produce the corporate strategy. Module 2: Aligning the Organisation * Support Unit Scorecards (Continued) Support unit Balanced Scorecards must strike a balance between reflecting the overall organization’s strategy and capturing the unit’s own operations and success metrics. Module 2: Aligning the Organization * * * * * * * * * * Does anyone have a personal example of how they’ve demonstrated one of the above behaviors since our Feb. meeting? Are you satisfied with the progress you have made since February? Has anything been getting in your way of making more improvements in these areas? Do you have a plan to overcomes your barriers to making further improvements? * * * BSC Review Meeting (Continued) Another consideration in the BSC review meeting is that with the rigors of the process, as well as the rest of management’s responsibilities, you must make the best use of their time. You must help them focus their decision-