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1 In the Workforce Optimization model, by providing information and access directly to the personnel that are affected, traditional administrative staff can now focus on working more closely with those constituents and provide a true value-add, not just data entry.We feel that the Internet can have an equally profound impact on your internal operations as it has had on the external relationships. Today, we will show you why we think that companies who use the internet to optimize their workforces performance can achieve significant competitive advantages. Workforce Optimization is defined as the combinations of applications and practices that you see on this slide. Empowerment a much overused word over the last few years; however, Cisco has designed and deployed key applications that empower our employees to make key decisions (to be empowered you need just in time accurate information and the authority and accountability to make decisions) Cisco fosters an Internet culture which optimizes all internet solutions. WO of course does focus on webify-ing administrative tasks A major thrust is to create an environment where the active learning thrive -(80% of all learning in done in informal settings) develop leaders - where we look at the sheer numbers of leaders we need as we grow to 50K+ employees as well as developing the competencies of our existing leaders from entrepreneurs to mentor and team leads. All in an effort to optimize our effectiveness. Workforce Optimization is defined as the combinations of applications and practices that you see on this slide. Empowerment a much overused word over the last few years; however, Cisco has designed and deployed key applications that empower our employees to make key decisions (to be empowered you need just in time accurate information and the authority and accountability to make decisions) Cisco fosters an Internet culture which optimizes all internet solutions. WO of course does focus on webify