unit-6-Complaints-and-Claims-申诉和索赔.pptVIP

due 1) Fresh supplies are _________ arrive early next month. 2) We wish to inform you that shipment of our order No. 22 will soon be _________. 3) We hope this first shipment will _________ arrive and turn out to the entire satisfaction of your customers. 4) The delay in shipment is _________the late arrival of your L/C. due to over due duly due to refer 1) We take pleasure in sending our latest catalogue for your _________. 2) We _________ to our letter of August 30. 3) _________ to our contract No. 22, we would like to make it clear that prompt execution is most important. reference refer Referring regret 1) We _________ to say that business has fallen through. 2) We expressed _________ at the delay. 3) We are _________ that we cannot supply the entire quantity required. 4) It is _________ that the matter should still be hanging unsettled. regret regret regretful regrettable 2. Fill in the blanks with the proper forms of given Words  (words can be used more than once) : survey refer to proceed lodge settle short claim responsible for 1) I’m afraid we can’t _________ your claim for the loss incurred in transit. 2) As we have concluded the deal on CIF terms we are not ___________ the damage. 3) The project is _________ well. 4) We have substantial evidence for _________ a claim. settle responsible for proceeding lodging 5) We are not ____________ the damage which happened during transit. 6) We find the case shows a _________ in weight (every bale weighs less). 7) We reserve the right to _________ damages. 8) We have here a _________ report submitted by our inspection bureau. 9) As it is a matter concerning insurance we hope you will _________ it _________ the insurance company or their agents at your end. 10)Such a _________ as is without any foundation cannot be considered. responsible for shortage claim survey refer to claim Ⅱ. Complete the following sentences by translating Chinese into English 1) When goods wer