绩效管理（双语）张艳-Chapter 9.pptVIP

* * When defensiveness is unavoidable: Recognize it Allow its expression If situation becomes intolerable Reschedule the meeting for a later time Performance Management Skills 张艳 (Zhang Yan) Guang Dong University of Finance Ref: Herman Aguinis, University of Colorado at Denver * * Overview Coaching Coaching Styles Coaching Process Performance Review Meetings * * Coaching: Definition Manager Interacts with employee and Takes active role and interest in performance Collaborative ongoing process Directing employee behavior Motivating employee behavior Rewarding employee behavior Concerned with