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REVIEW GUIDE FOR CLIENTS CLIENT SERVICE DELIVERY AIDE MEMOIRE NAME OF CLIENT: .................................................................................. DATE OF COMPLETION: .................................................................................. COMPLETED BY: .................................................................................. CONTENTS SUBJECT SECTION FOREWORD - ACTION KEY - GENERAL 1 Strategic Risk Management Issues 1.1 The Client 1.2 Risk Financing 1.3 Servicing Guidelines 1.4 PROPERTY Assets/Material Damage 2 Goods in Transit 3 Riot, Strike, Public Disorder 4 Fidelity (Commercial Crime) 5 Forged Transfer 6 Money 7 Theft 8 Third Party Computer Crime 9 BUSINESS INTERRUPTION 10 LEGAL LIABILITIES 11 PEOPLE Group Personal Accident/Sickness 12 COID 13 MOTOR 14 RAF 15 Motor Trade 16 BONDS GUARANTEES 17 SUSPENSIVE/INSTALMENT SALE 18 MISCELLANEOUS (CONTINGENCY) RISKS 19 SPECIALIST SECTIONS : MACHINERY BREAKDOWN 20 PLANT ALL RISKS Owned Plant 21 Hired Plant 22 CONTRACT WORKS 23 Erection All Risks 24 Projects 25 MARINE Hulls 26 Cargo/Transit/Stock Throughput 27 Liabilities 28 CREDIT/POLITICAL RISKS Domestic 29 Export 30 CEND 31 AVIATION 32 eCOMMERCE/eRISKS 33 UNINSURABLE RISKS 34 FOREWORD This is the latest edition of a tried and trusted aide memoire developed over many years. The team responsible for the project have sought to meet the following criteria : A full perspective on risk issues which will enable con