国际商务礼仪(英文版)(第二版)Chapter 12 An Overview of International Business Etiquette in Different Countries and Regions.pptVIP
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Chapter 12 An Overview of International Business Etiquette in Different Countries and Regions Learning objectives basic business etiquette in the US basic business etiquette in Asia basic business etiquette in Europe basic business etiquette in the Middle East basic business etiquette in Latin America Business etiquette in the US Business dressing Business hours Punctuality! Greetings and introductions Business etiquette in Asia India Meetings and greetings Names and titles Business attire Dining and entertaining Business cards Other Asian regions and countries Hong Kong Indonesia Japan Malaysia The Philippines Singapore Republic of Korea Thailand Vietnam Business Etiquette in Europe Handshakes Names and titles Dining and entertaining Gifts Social taboos The American gesture for “OK” using a circle formed by forefinger and thumb is offensive in Germany. Showing your palm to someone is offensive in Greece. Keeping your hands in your pockets is rude. Back-slapping is out of place in northern Europe. Having your hands below the table while dining in France, Germany, and Austria is rude Business Etiquette in the Middle East Handshakes Names and business cards Meetings Business attire Dining and entertaining Business Etiquette in Latin America Handshakes Names and titles Business attire Dining and entertaining Gifts Social taboos Social taboos The sign for “OK” formed by your forefinger and thumb is offensive in Brazil. Putting your hands on your hips is a gesture signaling a challenge in Argentina, and putting your feet on the table is rude. Raising your fist to head level is a gesture associated with Communism in Chile. Putting your hands in your pockets is rude in Mexico. Case Studies Tom Slides, an American businessman, is flying to Tokyo for a business meeting. At the Washington firm, a group of Japanese businessmen who came for a meeting on a Friday found a room full of casually dressed people. Questions for discussion 1) Why does the businessman in
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