商务沟通基础（英文）charpter 2 Communication Strategies.pptVIP

Business Communication Fundamentals Chapter Two Communication Strategies i. Peter Hartley Model (Linear Model) ii. Ronald. B. Adler Model (Interactive Model) iii. Mary Munter Model (Circular Model) The Process Models of Communication Linear Model Business Communication, Peter Hartley Clive G. Bruckmann, 2002, New York: Routledge Noise (贯穿全过程) Information source--- Transmitter/Encoder--- Channel---