管理学（双语）chap 09 Motivating Employees.pptVIP

3 - Management Functions -- Planning - defining goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities (Ch6\7\8\9) -- Organizing – arranging and structuring work to accomplish the organization’s goals (determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are made) 组织设计、权力配置 (Ch10)、人员配备 (Ch12)、沟通(Ch11) -- Leading – motivating, leading, and any other actions involved in dealing with people (Ch14\15\16\17) -- Controlling - monitoring activities to ensure that they are accomplished as planned (Ch18\19) 1. What Is Motivation? P452 2. Early Theories Of Motivation P453 3. Contemporary Theories of Motivation P456 4. From Theory To Practice P476 Teaching Objectives 1. Define motivation. 2. Describe the five levels in Maslow’s hierarchy and how Maslow’s hierarchy can be used in motivational efforts. 3. Discuss how Theory X and Theory Y managers approach motivation. 4. Describe Herzberg’s motivation-hygiene theory. 5. Describe the three needs McClelland proposed as being present in work settings. 6. Explain how goal-setting and reinforcement theories explain employee motivation. 7. Design motivating jobs. 8. Discuss the motivation implications of equity theory. 9. Explain the three key linkages in expectancy theory and their role in motivation. Focal and Difficult Points 1. Early motivation theories 2. Equity theory 3. Expectancy theory 4. From theory to practice Lead-in Case 友谊卡片公司对员工的激励 1986年迪娜·爱尔文创立了友谊卡片公司，利用自己的商品设计专长制造和销售贺卡。现有12名员工，人年均利润超过10万美元。 1993年3月，迪娜决定让员工共享公司的成功。她宣布，在即将到来的6、7、8三个月，公司每星期五也成为休息日。这样，所有员工将有三天的周末时间，仍能得到与五天工作日一样的工资。 在实行三天周末制一个月后，一位她最信赖的员工向她坦白，他宁愿得到加薪而不是额外的休息时间，他说，另外有几位员工与他的想法相同。 迪娜十分惊讶。她的大多数员工不到30岁，而年均收入3.5万美元，比本镇从事相似工作的员工收入高20%。对她自己来说，如果年收入已达到3.5万美元，在钱和休闲之