[数学]Awesomely Effective Email Communication.pptVIP

Awesomely Effective Email Communication Claude, Business Administration 2012/4/26 Agenda Ways of communication Tips on composing well-formed productive e-mails in English Methods to improve your English language skills Ways of communication Ways of communication Direct contact (face to face, FtF): Conference, meeting, visit Correspondence: letter, e-mail, facsimile/ fax, telegraph (电报) Telecommunication: Phone (wired/cabled, mobile, satellite) call, SMS (Short Message Service), handheld transceiver (Walky-talky, 对讲机) Internet: IM, microblogging, VoIP (Voice over Internet Protocol), Video conference tips on composing well-formed productive e-mails in English Problems that are not problems The e-mail ABCs CC: Carbon copy, originating from the sheet of carbon paper used to make multiple copies of a script In e-mail, the abbreviation CC indicates those who are to receive a copy of a message addressed primarily to another. BCC: Blind carbon copy, for hidden notification E-mail client/ reader, or Mail User Agent (MUA) : Outlook, Outlook Express, Thunderbird, and Foxmail. Attachment quota: size limits Recipient addressee Encoding: Garbled(乱码) The Font Serif: Times New Roman (1931), Georgia, Century Sans-serif: Tahoma, Arial, Arial Unicode MS (22MB), Verdana Monospaced: Lucida Console, Courier New, Consolas (0oO) The Font (cont.) Script: Kunstler Script, Brush Script MT Symbol: Webdings Q W E R T Y U I O P 天地玄黄 天地玄黄 天地玄黄 The styles Bold: To emphasize. – Make bold. Italic, Underlined or highlighted: To make some text stand out. – Italicize, underline, highlight. Colored: Not suggested to make the e-mail colorful. An exception is to give a warning by using a red color. Sizes: 11pt is the default. The layout punctuations Indentation: It is commonly used in books and magazines, but not often seen in e-mail. An empty line is usually used to signal a new paragraph. Lists: Organizing your points into lists makes your e-mail look clear and logical. Choose a proper list type