[管理学]spc-msa-011402.pptVIP

Factual approach ISO9000-20000.2 Quality management principlesg) Factual approach to decision making In God we trust, all else bring data Statistical Tools SPC Statistic Process Control 由Product Spec 到Process Parameter Basic concept of SPC Variation Control (Stability)-Statistical stable status-Process performance can be predictable Capability Over-adjustment SPC - 品管七大手法 Histogram Check Sheet Pareto Cause and effect diagram Defect concentration diagram Scatter diagram Control chart Basic concept of SPC 檢定是否為常態分配 管制圖的中心線 X-bar 管制圖的管制界限(信賴水準,信賴區間) Control Limits =信賴區間 1.集中趨勢（通常以X bar 作代表） 2.離中趨勢（通常以σ ?作代表） 3.信賴水準-被含蓋在特定範圍內的機率? Basic concept of SPC Sampling plan may affect the result Wafer thickness Pin depth of phone/LAM jack 信賴水準-被含蓋在特定範圍內的機率 信賴水準,信賴區間 ??? 信賴水準???　????? 信賴區間 ? 　 　 90%　　　 ±1.645σ  　95%　　　 　±1.96σ 　 99%　　 　　±2.575σ 　 99.73%　 　?±3 σ 99.94% ±3.5 σ 99.99% ±3.9 σ 99.994% ±3.99 σ 信賴水準,信賴區間,P, Ppk/Cpk Z Basic concept of SPC 用管制圖判別special cause的準則 超過管制界限 連續七點向上 連續七點向下 連續七點向單邊 不隨機分佈 Purpose of SPC Basic concept of SPC Statistical stable = no special cause = Under control = process performance can be predictable 當製程達到Statistical stable時才可計算Cpk Stable Process Unstable Process Basic concept of SPC Over-adjustment : 當對common cause所造成的變異都採取措施調整製程時, 等於將一個special cause加入己穩定的製程。使原本穩定的製程變成不穩定。 Basic concept of SPC Ppk Ca Cp Cpk Basic concept of SPC Ca : Sensitive to Specification target Cp : Sensitive to variation(spread) Cpk : Sensitive to both, capability index for stable process Only common cause variation included