英语课件Speaking,listening and writing.ppt

Answer key for Exercise 2: Good aspects: 1 3 5 Bad aspects: 2 4 6 Order: 4 3 1 6 5 2 Waiter: Well, I’ll go and tell the waiter to take your order. Customer: Thanks. (A moment later) Waiter: Good afternoon, sir. Here’s the menu. Customer: Thanks. Waiter: You are welcome. * 人教课标版 高二 选修7 Unit 3 Speaking, listening and writing 1. Before you listen, read the advertisement on page 25 and discuss these questions in groups of four. (1) What can you experience on this tour? (2) Would you like to go on? What aspect of the tour would you like best? (3) When do you get a refund? 2. These dialogues between tourists and a tour guide took place after a whale watching tour. Decide what the tourists would appreciate (G) and what they might complain about (B). 1. Saw whales filmed underwater. 2. Saw only one whale in the distance 3. Heard whales 4. Too wet to go outside 5. Saw birds, dolphins and seals 6. Boat got back too late Listen to the tape and check your answers. Then listen again and number the aspects in the order you hear them. 3. Listen again. When the tourist complained, what result did he/she want to get from the tour guide and what was the actual result? Result wanted: Actual result: Dialogue 1 Not stated by the tourist although she did say she wanted to speak to the manager. Not stated although the tourist probably would not get another tour or a refund. Result wanted: Actual result: Dialogue 3 Result wanted: Actual result: Dialogue 2 A full refund. A full refund. A full refund. A refund of half the fare. Dialogue 1 I’m sorry but ____________________ with the tour. Well, it was ___________________ outside… My two kids ____________________. 4. Listen to the expressions that each customer used to make his/her complaint. Complete the sentences. we weren’t very happy so wet