[经济学]Ppt高级商务英语一.ppt

8. The controlling function of management involves organizing employees and other resources in order to achieve the firm’ goal.9. in a small business, the owner may frequently perform all the management functions.10. conceptual skills are commonly required by assembly-line employees who are directly involved in the production assembly process.(Answers: 1. False; 2.False; 3.True; 4.False; 5. True 6. True; 7. True; 8. False; 9.True; 10.False.) Chapter 15 Motivation Leadership Lead-in: Human unity, along with appropriate timing and favorable locality, have long been regarded by the Chinese as the most important factors for success. It is also the most valuable assets for any company. So to be familiar with theories and methods to motivate employees and different styles of leadership will be the main contents of your future work. Questions for consideration How do you understand that Human unity, along with appropriate timing and favorable locality are the most valuable assets for a person’s success？ What benefits can a company get from Human unity, along with appropriate timing and favorable locality ？ I. The Classical Theory for Motivate Employees 1. Frederick Taylor’s Classical Theory: -- the more they were paid, the more they would produce; -- a differential pay system; -- an industrial vogue- the use of time- and- motion studies. 2. The Hawthorne Studies: -- the money was not the only factor in determining how much a worker would produce; -- workers tended to work harder and produce more if they felt that they were given special attention from the management. 3. Abraham Maslow’s Hierarchy of Human Needs—— the first to identify human needs systematically and rank them in a hierarchy Physiological needs—— Security needs—— Social needs—— Esteem needs—— Self-actualization needs—— 4. Herzberg’s Two-factor Theorybased on the theories of Hawthorne studies and Maslow’s theory, Herzberg put forward a theory called the two-factor theory hygienic factors and moti