跨文化交际case.docVIP

Case1: The shipping agent is serving the customers in the way that is considered efficient in Venezuelan culture. To the Canadian, however this is unfocused activity that is not nearly as it would be---particularly from her point of her view ---if the agent simply dealt exclusively with her scheduled appointment. In Canada, businesspeople typically write appointments and activities into the day’s agenda every day. They then work sequentially through the agenda until they have completed each task or the day is over. In other words, Canadians prefer to do one thing at a time, while the South Ame