(饭店英语).docVIP

Xxxx学院2009届毕业生清考试卷 饭店英语课程 考核方式：闭卷 考试时间：100分钟 题号 一 二 三 四 五 六 总分 统分人 复查人 分数 得分 评卷人 一、Vocabulary ( 填写单词，共20题，每题1分，共20分) Directions: Translate the following English phrases into Chinese, and the Chinese phrases into English. 1. guest service manager ________________ 2. meeting planner ________________ 3. group billing ________________ 4. potential customers ________________ 5. head waiter ________________ 6. reliable professionals ________________ 7. supervisor ________________ 8. “can-do” attitude ________________ 9. meeting concierge ________________ 10. a problem-solving expert ________________ 11. 超额预订 ________________ 12. 准时的，及时的 ________________ 13. 应到而未到的预订客人 ________________ 14. 必要条件 ________________ 15. 耐心 ________________ 16. 高效率的 ________________ 17. 敏感的 __________________ 18. 预订程序 __________________ 19. 预订图表 __________________ 20. 酒店日志 __________________ 得分 评卷人 二、Matches(找出单词短语的合适解释，共15题，每题1分，共15分) Directions: Match the expression on the left with the beat meaning on the right. 1. rear a. able to be used 2. claim b. to tell sb. that a possible arrangement, date, time, etc. is now defined 3. vacant c. to promise to pay for the room even if it is not used 4. fill out d. thoughtful 5. walk-in e. the back part of a vehicle 6. confirm f. good journey 7. damage g. not able to use a part of the one’s body 8. available h. to advise some one to do something 9. disabled i. To complete by providing required information 10. guarantee j. one who walks in without having an appointment 11. bon voyage k. not occupied 12. recommend l. cause physical harm to something or to part of someone