新编外贸英语口语教程Lesson_25_Claims_and_Settlement教材教学课件.ppt

Lesson 25 Claims and Settlement (索赔与理赔) The Important New Words 1. soil ?[????] v. 弄脏，弄污 2. water-stained a. 有水迹的 3. head office 总公司，总部 4. at a loss 困惑，不知所措 5. testimony ?[??????????] n. 证书，证明 6. inadequate [??????????] a. 不妥当的 7. bale ［????］n. 包 8. salvage [????????] v. 利用，营救，抢救 9. count on 期待，指望 10. settlement ?[??????????] n. 解决，付清，理赔 11. compromise [???????????] v. 妥协，折衷，和解 12. preferential [??????????????] a. 偏爱的，优惠的，特殊的 13. facsimile [??????????] a. 传真的 14. in accordance with 根据…… 15. dilemma [???????] n. 窘境，困境，进退两难 ● Notes to the Conversation Oral Drills ① to be rather a problem＝to be quite a problem 相当（十分） 麻烦（重要，特殊……）的事 ② carrier’s house　n. 货运公司仓库 表示“仓库”的词语还有： warehouse n. 货栈，仓库 depot n. 仓库，兵站；车站，航空站 godown n. （亚洲某些地方的）仓库，货栈 storage n. 贮存库，仓库，货栈 与“仓库”有关的常用外贸术语有： ex warehouse 仓库交货 ex store 仓库交货价 ex warehouse terms 仓库交货条件 godown delivery order 仓库提货单 warehouse receipt 仓库收据 ③ improper handling 不适当的搬运（装卸） ④ surveyor’s report 检验报告 ⑤ sth. occur to sb. 某人想到某事（某事被某人想到） ● Background Briefing Analyze and translate the following sentence: If a complaint or claim has to be made by the buyer, the matter should be investigated and these details should be laid before the party charged. Sometimes, a reference to the previously satisfactory deliveries and services may help to win more sympathetic consideration of the present complaint or claim. 如果买方提出索赔，必须对有关问题进行详细调查，并将详情告知卖方。有时也应提起以往卖方满意的交货和服务，这样会有助于赢得对方的同情，考虑买方现在提出的投诉和索赔。 ● Situational Conversation Analyse and translate the following sentence: 1) Our negotiations have been going on very well, but today I’d like to talk with you about something that is getting to be rather a problem. 我们的谈判一直进展得很好，但是，今天我想和你谈一件事，此事还是件麻烦事。 2) Many of the men’s shirts were water-stained and some of them were severely soiled. 很多男式衬衫已有水迹，有一些已给严重弄脏了。 3) We have to ask for a compensation to cover the loss incurred as a res