酒店英语[ppt演示模板、实例].pptVIP

1. 问好/祝福语 Good morning! How is everything with you ? It is nice to meet you . / Nice meeting you ! Hope to see you again . Thank you . / Thanks a lot! It’s nice to meet you again , Mr. Lin Good night . Have a good rest . Have a good day . * You are welcome! It’s my pleasure . At your service . It is very kind of you . All the best . Just a moment please . Sorry to have kept you waiting . * Here is your change . Here is your receipt. It’s just there . Yes , of cause . /Certainly . No , I’m afraid not . Go straight , and turn left / turn right . I will take you there . * 1、入住登记 2. 收银/退房 3. 商务中心 Check-in Service Check-out Service Business Center Front Office 前厅服务 * 1. 问好 Good evening! What can I do for you? / Can I help you ? 2. 您预定房间了吗？ 3. 请出示一下证件可以吗？ Can I see your passport? / And your passport? Have you made a reservation? Under whose name? Could you tell me who made the reservation for you? * 4. 请在这里签字好吗？ Would you sign your name here ? Your signature please. 5. 请留下您的联系方式好吗？ 6. 请问您要住几天？ How long will you be staying?/ how many nights? May I have your cell-phone number ,please? and your cell-phone number? * 7. 您是要用何种方式付押金呢？ 8. 祝您入住愉快！ I hope you will enjoy your stay with us . Have a good day . / Have a good night . Would you pay RMB1000 as deposit? Cash or credit card? * 1. reservation 2.Passport 3. signature 签名 护照 预定 4.deposit 押金 * 1. 问好 Good evening! What can I do for you? / Can I help you ? 2. I’d like to check out./ check out 3. 结账方式 How would you like to pay , cash or credit card ? Please check the bill , Would you sign your name on it ? * 4. 外币兑换 exchange exchange rate 5. 行李的寄存 6. 祝福语 Hope you have enjoyed your stay with us. Welcome to our hotel again. How many pieces of your luggage? We’ll keep it for you . * 7.续住 extend Would you like to extend your stay at our hotel tonight ? I’m afraid you have to pa