(精选)外贸英语口语Unit 4 Factory Tour课件.ppt

; Suppose you will receive your customers and give them a factory tour. What should you prepare prior to the tour? Do you think it is important to give your customer a factory tour? Why? Do you dare to take your customers to visit your factory of food manufacture?;Anyone working for a company or a factory may be required to welcome visitors at some time. This must be done well and effectively because first impressions can be very important. Preparations for receiving visitors are included as follows. Step one Arrange the Visiting Agenda Step two Review Company Profile Step three Know your Client’s Information Step four Ready for Reception Step five Guide the Factory Tour;;Dialogue;Dialogue;Useful Expression;Drill Practice: 一般祈使句;Drill Practice: 一般祈使句;Interpretation;Interpretation; Warm-up The followings are some job responsibilities and requirement of receptionists. Fill in the blanks with relevant information. Job Responsibilities? Job Requirement? To provide overall day to day front desk services. To provide the back up services to mail room as needed. To order and maintain office and pantry supply for whole office. To answer and transfer all incoming phone calls. Customers service orientated. Pure Mandarin and fluent English, Cantonese will be a plus. To receive customer and visitor in professional manner. To observe office areas security and safety. Experience on receptionist job. Good communication skills. Good computer skill in Word, Excel and Outlook.; Listening Mr. King wants to know about contracts for office furniture, and Rose directs him to Mr. Shelli’s office. Mr. King: Excuse me. Is this Modern Office Ltd? Rose: Yes, that’s right. 1 ? Mr. King: Well, 2 the Director about contracts for office furniture. 3 . Rose: Thank you. (Reading Card) Mr. King, have you an appointment? Mr. King: Er. No, I’m afraid I haven’t. Rose: