分析成功实施精益生产文化变革.pdf

Managing Culture and Change for Successful Quality and Lean Manufacturing Implementations presented to ASQ Section 702 October 15, 2003 by Cynthia Olson Systems Quality Consulting Tonight’s Agenda • Why the Ability to Change is Important • About Culture • Is Your Culture Change-friendly? • Leadership for Change • Why People Resist Change • Management Strategies • Key Changes Requir