中国物流服务能力对服务质量的影响外文中英文翻译可编辑.doc

中国物流服务能力对服务质量的影响外文翻译 Logistics Service Abilities: An Empirical study of its Impact on Service Quality in China Material Source: //0.Author: YAN Xiu Abstract: Buyers expectations regarding customer service have increased dramatically in recent years. Request for tailored or customized service often represent standard business practice today. Research was undertaken to examine: 1 if there are different types of logistics service providers in China, and 2 whether a proposed linkage between logistics abilities and logistics service quality could be documented in this paper. The results show