通讯网络管理系统过程管理-项目管理专业论文.docx

AbstractWith the developmentoftelecommunication industry,the requestsofuserareincreasing.Telecommunication network managementsystemisbecoming an importantrole in the maintenance process.More sites needto be managed，we need to putforward higher requirements.In the otherhand,the period oftelecom providers developed with high speed is over.Competition in telecom provider ismore intense.In order to getmoremarket,they need to look up on service.Astelecom equ ipmentprovider,how to provide a betterservice fortelecom provideristhe keyto develop.Therefore,thisthesisfocusesontroubledisposalflow which isthemost important point that telecom providers concern.Combining withtelecom network management system,based on internaland overseasinformation，thisthesis reviewsand analyzes the presentsituation oftrouble disposal,and expounds the necessity ofreform aboutpresentmaintenan ce model.Secondly,on the basis ofprojectmanagementand flow improvementtheory,thisthesisfinds outthe new modelaboutteam construction andthekeyprocessoftroubledisposalflow，and analyzesthestateofflow.In order to improve the efficiency and reduce the cost,this thesisredesignsthekeyprocess,and putforward thestrategyoperating processoftrouble disposalflow.Then,onthebasisofnetworkplanningtechniqueandresourcebalancetechnology,thisthesismakeshuman resource balance.Finally,on the basis of schedule managementtheory,this thesisanalyzes the process of trouble disposalflow,and points out how tomonitor the process ofproject.Thisthesisisbased on thebackground oftelecommunicationproject,itanalyzestothetelecommunicationnetworkprojectmanagement,andputs forward the methods and ways thatfitthe telecommunication projectmanagement.Thereissomesignificanceforsolving theprojectmanagementproblem,and thisresearch hasreference value forthebusinessprocessreform and organization reform oftrouble disposalflow.Keywords:telecommunication network software projectmanagementClassif