业务的流程重组基础.pptVIP

A Example: Ford Accounts Payable Department Outcome of BPR: No invoice was required. The number of date items to be checked was reduced from 14 to 3, and checked automati-cally by computer. Achieved a 75% reduction of employees in Accounts Payable Department. * Business Process Re-engineering * Summay Traditional organizational structures have been built around functions and hierarchy which have served enterprises well in the past. How-ever, they have proven slow in responding to the needs of today’s competitive environment. BPR challenging many of the assumptions on which organization have been built and puts process firmly on the management agenda. By redesigning these process it is possible to effect step improvement in the performance of these processes. * Business Process Re-engineering * Information Technology and Business Process Business process have existed and evolved long before the advent of modern computer. Many organizations are attempting to leverage the advancing IT to facilitate the cooperation between functional units and increase the organization’s flexibility and responsiveness. Such efforts often involve the fundamental redesign of business processes that cross functional units. * Business Process Re-engineering * Information Technology and Business Process As the database technology matured, many organization began ti build systems centered around business process that cross functional units. Telecommunication provide opportunities for improving collaboration among personnel from different functional units in their efforts to accomplish a common business process. * Business Process Re-engineering * Information Technology and Business Process To effectively leverage IT in BPR, certain characteristics of a business process may be changed to achieve dramatic improvement in critical measures of performance. These characteristics is related to how different functions are coupled to each other for producing a common outcomes. The identification of