Chapter 11 Complaints and Claims s 外贸英语写作与 及翻译.pptVIP

Chapter 11  Complaints and Claims; Job-seekers visit booths of companies at a job fair held for graduates in Nanjing, Jiangsu province in East China,?November 20, 2008. Stabilizing employment is the top priority for China, Minister of Human Resources and Social Security Yin Weimin said on Thursday as he revealed a rise in jobless workers triggered by a weakened export sector amid the global economic downturn. ;Chapter 11 ;Steps of Writing---Claim;Steps of Writing--- Claim;Steps of Writing-- Accept;Steps of Writing-- Accept;Steps of Writing--Decline;Steps of Writing-- Decline;Steps of Writing-- Decline;Steps of Writing-- Decline;Letter 1; ; 5) Buyers have lodged a claim on this shipment for RMB 1,300 for short weight. 6) We must lodge a claim against you for the amount of $ 15,800. 7) As regards inferior quality of your goods, we claim a compensation of $ 15,000. ; ; 5. in consequence 结果，因此 1) The sellers shall not be held responsible for failure or delay in shipment in consequence of Force Majeure incident. 2) We haven’t received the covering L/C yet , and in consequence, we did not effect the shipment in time. 6. take special care 特别注意 We shall take particular care to keep strictly to your specification. ; ;Analyzing the letter Paragraph 1: identifying the reference and lodge the claim Paragraph 2: reminding the seller politely ;Letter 2; ;Analyzing the letter Paragraph 1: identifying the reference and urging the seller for prompt shipment Paragraph 2: pressing the seller for assurance of the shipment ;Letter 3; ; 4. Inspection Certificate n. 检验证明 1) Survey Report 检验报告 2) Survey Report on Examination of Damage or Shortage 残短证明书 3) Survey Report on Inspection of Tank Hold 船舱鉴定证明 4) Survey Report on Quality 5) Survey Report of Weight 5. Statement of Claim 索赔清单;Letter 4; 4. in full 全部的 5. take all possible steps 采取一切可能的步骤 6. recurrence n. 再发生 A recurrence of such an oversight could impair our amicable relations. ;Letter 5;Le