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Order processing—data-driven and IT-based function, which is data and additional information is requested, given and processed. Order cycle—is the entire time involved and process undertaken beginning with the placement of an order by a customer and ending with the receipt of the shipment by the customer. Order receipt Finance department check Inventory control check Order picking Delivery scheduling Reducing order cycle time enhance the competitive advantage of firms. Order receipt—customer decides what, when, where, how much items they need. “Information and computerized system can help to reduce the time of dealing with the order”. Finance department check—after the warehouse receives the order, it is sent to the supplier’s finance department to verify the customer’s status. Accurate and thorough keeping record can reduce verifying time of finance department. Inventory control check—after approving buyer’s order, inventory control department then checks on the availability of finished goods requested in the order. Order picking—the items requested are picked from the warehouse shelves base on the order. Automotive picking system can reduce the searching and picking time. Order packing— the items are placed into packaging, unitized(placed into unit loads, such as onto pallets or into containers) and physical prepared for shipping. Standard vessel can reduce packing time Delivery scheduling—delivery time is scheduled with the customer through the firms’ transportation system. Delivery time can be saved when delivery scheduling is well designed. An example * Order picking is selecting and retrieving the correct type and quantity of inventory from a warehouse or external inventory yard based on a specific user’s request or customer requirements. The picker goes to the part The part comes to the picker The entire process is automated and operated under computer control paper pick lists; pick by label; pick by voice; barcode scanning; radio frequency identificati
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