全面质量管理(TQM)介绍（Introduction to total quality management (TQM)）.docVIP

全面质量管理(TQM)介绍（Introduction to total quality management (TQM)） Introduction to total quality management (TQM) Author: anonymous source: unknown hits: 3529 update: 2006-7-9 23:37:59 Total quality management English referred to as TQM, first put forward the overall quality management is the Feigenbaum, he gave a comprehensive quality management under the definition: in order to be able to in the economic level, taking into account fully meet customer requirements under the conditions of market research, design, manufacturing and customer service service the development of quality, various departm