政府机关后勤社会化服务企业二阶段评价模型分析——以济南市为例-analysis on the two-stage evaluation model of the socialized service enterprises of government agencies logistics - taking jinan city as an example.docxVIP

目录摘要......................................................................IABSTRACT.................................................................III第一章绪论................................................................11.1、论文选题的背景和意义.................................................11.1.1选题的背景.........................................................11.1.2选题的意义.........................................................21.2本文研究的目标及主要内容..............................................21.2.1研究目标..........................................................21.2.2主要内容...........................................................21.3研究工具..............................................................31.3.1层次分析法.........................................................31.3.2平衡计分卡.........................................................41.4特色及创新点..........................................................6第二章机关后勤社会化发展现状...............................................72.1机关后勤社会化相关研究................................................72.2国外机关后勤服务社会化实际............................................82.3国内机关后勤服务社会化实际............................................9第三章济南市后勤社会化服务企业选择阶段评价模型...........................113.1济南市社会化服务企业选择实例及模型框架...............................113.2选择评价模型的建立原则...............................................113.3可胜任服务企业选择模型...............................................123.3.1服务企业评价信息获取..............................................133.3.2建立服务企业胜任能力评价模型......................................133.3.3胜任能力层次分析结果..............................................163.4确定最适合服务企业...................................................173.4.1最适合服务企业选择评价指标分析....................................173.4.2建立最适合企业选择评价模型........................................183.4.3最适合企业选择评价层次分析结果....................................203.5本章小结.............................................................20第四章济南市后勤社会化服务企业运营阶段绩效评价模型........................214.1济南市机关后勤社会化服务企业运营现状简述.............................214.2现有机关后勤社会化服务企业绩效评估的缺点..