世纪大学实用英语综合教程（第二册第2单元）.pptVIP

TA-main Read the following Understandling-Answer1 Understandling-Answer2 Topics-1 Read text-1 Read text-2 Read text-3 Read text-4 Vocabulary-Fill in1-1 Vocabulary-Fill in1-2 Vocabulary-Fill in2-1 Vocabulary-Fill in2-2 Structure-complete1-1 Structure-complete1-1 Structure-complete2-1 Structure-complete2-1 TL1 TL2 GR1 GR2 GR5 GR6 PW1 PW2 PW3 PW4 PW5 PW6 PW10 PW11 TextB_Exc1_a.1` TextB_Exc1_a.2 TextB_Exc2_1 TextB_Exc2_2 TextB_Exc3_a TextB_Exc3_b Exercises Answer the following questions. 1. Judging from this paragraph, what does “customer relations” mean? 2. What would the writer do when serving his customers? 3. What did the old woman look like? 4. Where did the old woman stop and what did she pick up? 5. Was the old woman looking for corn? What did she need? 6. How did the writer respond when he knew the old woman couldn’t pay? Dealing with customers. She was sick and slow, and wore thin clothes. He would smile and say polite words like sir, ma-am and thank you. She stopped in front of the rows of canned vegetables and picked up a can of corn. Not exactly. She needed some food, any kind. He dutifully said that he couldn’t give away anything for free. Why didn’t the writer let the old woman take the corn although he wished to do so? Was the old woman disappointed? How do you know? What did the writer do after the old woman left? How did the writer feel about what had happened? How do you understand the title “If Only” after reading the text? 7. 8. 9. 10. 11. Because he thought of the employee rules and even wondered if it was a test of his loyalty to the store. Yes. Her face collapsed and her hands trembled. If only the young man had given the corn to the old woman. / If only the young man had helped the old woman. / If only he had acted like a real human being rather than a robot. Moments after she left, he rushed out to give the can of corn to her but couldn’t find her. He felt regretful and sad at not being able to hold onto h