Excellence Begins With… Accurate Income Calculations BPRO卓越开始……准确收入计算 BPRO.pptVIP

EXPANDING YOUR KNOWLEDGE OF EARNED INCOMEBPRO 2010 2009 POSITIVE ERROR RATEOctober – September5.50% LET’S LOOK AT SOME ACTUAL QA FINDINGS. WHY ARE THESE CASES INCORRECT AND WHAT COULD WE HAVE DONE TO PROCESS THEM CORRECTLY? 1. Client reported at renewal that she had started a new job. She had received one pay check for 40 hours ($320.00) that also included 5 hours overtime pay ($60.00) for a total of $380.00. Income of $1634.00 ($380.00 x 4.3) was used to determine eligibility. This case was found to be in error. Why? Whenev