Excellence Begins With… Accurate Income Calculations BPRO卓越开始……准确收入计算 BPRO.pptVIP

EXPANDING YOUR KNOWLEDGE OF EARNED INCOMEBPRO 2010 2009 POSITIVE ERROR RATEOctober – September5.50% LET’S LOOK AT SOME ACTUAL QA FINDINGS. WHY ARE THESE CASES INCORRECT AND WHAT COULD WE HAVE DONE TO PROCESS THEM CORRECTLY? 1. Client reported at renewal that she had started a new job. She had received one pay check for 40 hours ($320.00) that also included 5 hours overtime pay ($60.00) for a total of $380.00. Income of $1634.00 ($380.00 x 4.3) was used to determine eligibility. This case was found to be in error. Why? Whenever overtime or additional pay is received, the worker needs to be make sure that it can reasonably be anticipated during the certification period. In this instance, the employer was contacted by QA who stated that since this person was a new employee and overtime was based on need, there was no way they could anticipate this person receiving overtime in the future. The overtime income should not have been counted and the case record documented. The income would be re-evaluated at Interim Report. 2. Client is paid semi-monthly at the same rate of $375.00. When the case was processed , ADAPT calculated the issuance based on $255.00 x 2.15 = $548.25 monthly income. What happened? When the worker entered income information into ADAPT, they entered the clients net income. In addition, the frequency of pay was coded as “BI” or bi-weekly. Instead of counting income of $750.00, ADAPT counted $548.25 causing the case to be in error. 3. Client filed a renewal application. She worked at a day care facility during the previous certification period and is paid monthly. According to the documentation in the case, she continues to work at the facility. Documentation shows her pay is $750.00 per month and is verified by a pay stub. ADAPT determined eligibility based on monthly income of $626.00. What happened? Although the worker noted in the documentati