旅游实务英语Hotel Accomodation.pptVIP

湖南生物机电职业技术学院 向晓制作 湖南生物机电职业技术学院《旅游实务英语》配套电子课件 旅游专业英语 旅馆住宿 Hotel AccommodationProverbFine liquor is born in fine surroundings Situational Dialogue: Checking in at a Hotel 2. Hotel Introduction 3.Supplementary Reading:The Front Office 4 Abilities and Qualities: The Key to the Success of a Hotel 5.Consolidation Discussion 1. What should a tour guide do when arranging for rooms？ 2. What should a tour guide do if a tourist wants to go out alone? A tour guide should respect his members and listen to the members’ wish. The tour guide should show him around, or tell him to take a hotel card with him and keep your telephone number in mind 饭店职员 Doorman 门童 Concierge 服务台接待员 Receptionist 前台接待员 Cashier 出纳员 Bellboy 行李员 Maid 清扫工 Reserve Hotel 预订饭店 Checking in at a HotelSome useful Sentence Patterns I’d like to check in,please. Did you make a reservation? Did you reserve a room I reserved a room for tonight. I have a reservation here for tonight. What is your name,sir? Would you spell your last name? Do you have a confirmation number? What’s your confirmation number? This is my confirmation paper. Here’s my confirmation paper. We don’t seem to have a reservation in your name A Welcome Speech欢迎词 How long does it take tourists to go to the Hunan Provincial Museum by car from the Huaya Huatian International Hotel? How will tourists feel living in the Huaya Huatian International Hotel? What are supplied in each room? Are tourists accessible to western food in the Huaya Huatian International Hotel? Where should the tourists wait when the guide makes check-in for them? Less than twenty minutes. They will feel distinguished and valued High speed Internet access and 2 bottles of mineral water for free, small refrigerator and in-room safe, etc. Yes. Because there is a western restaurant in it. In the lobby. Abilities and QualitiesThe Key to the Success of a Hotel 1. What services have become an integral component of lifestyle to modern tourists