The QualityEfficiency Connection：质量和效益的联系.pptVIP

Bonnie Kantor, Sc.D - Executive Director Pioneer Network Track4.02--Kantor--6.15@12.15pm MC v2 Commercial Market Place and Nursing Home Transformation: Following Consumer Demand Bonnie S. Kantor, Sc.D Executive Director, Pioneer Network Opportunities for Nursing Home Transformation Who here is aging? When did you start aging? And where have you always lived? Culture Change Renewal of Personal Transformation Re-organizing the work Renovating the Physical Environment to Create Home Pioneer Network Founding Principles Know each person Community is the antidote to institutionalization Practice self-examination, searching for new creativity and opportunities for doing better Relationship is the fundamental building block of a transformed culture Pioneer Network Founding Principles Risk Taking is a normal part of life Put person before task All elders are entitled to self-determination wherever they live Recognize that culture change and transformation are not destinations but a journey, always a work in progress Our Vision… A culture of aging that is life-affirming, satisfying, humane and meaningful. “Quality is not a program; it is an outcome that evolves from organizational culture focused on the customer and organizational excellence” AAHSA 2005 Person Directed Practices Overlap with Varying Degrees of Choice and Autonomy Are the values of choice, respect, and self-determination implemented here? What Culture Change Is About: Paradigm Change Paradigm Change (cont.) Opportunities for Nursing Home Transformation Research on Outcomes Associated with Network Participation In the first empirical, comprehensive study of the Pioneer Network, research examined if “early adopter” participants achieved financial and quality outcomes that were significantly different from outcomes of non-participant homes.* CMS provided data from 1996 (pre-participation in the network timeframe) and 2003 (participating in the network for at least one year). *Source: Ellio