EMOTIONAL INTELLIGENCE - Universiti Putra Malaysia：情绪智力-马来西亚博特拉大学.pptVIP

下载本文档

5
0
约6.02千字
约 20页
2018-06-23 发布于浙江
举报
版权申诉

EMOTIONAL INTELLIGENCE - Universiti Putra Malaysia：情绪智力-马来西亚博特拉大学.ppt

1、原创力文档（book118）网站文档一经付费（服务费），不意味着购买了该文档的版权，仅供个人/单位学习、研究之用，不得用于商业用途，未经授权，严禁复制、发行、汇编、翻译或者网络传播等，侵权必究。。
2、本站所有内容均由合作方或网友上传，本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺！文档内容仅供研究参考，付费前请自行鉴别。如您付费，意味着您自己接受本站规则且自行承担风险，本站不退款、不进行额外附加服务；查看《如何避免下载的几个坑》。如果您已付费下载过本站文档，您可以点击这里二次下载。
3、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等，请点击“版权申诉”（推荐），也可以打举报电话：400-050-0827(电话支持时间：9:00-18:30)。
4、该文档为VIP文档，如果想要下载，成为VIP会员后，下载免费。
5、成为VIP后，下载本文档将扣除1次下载权益。下载后，不支持退款、换文档。如有疑问请联系我们。
6、成为VIP后，您将拥有八大权益，权益包括：VIP文档下载权益、阅读免打扰、文档格式转换、高级专利检索、专属身份标志、高级客服、多端互通、版权登记。
7、VIP文档为合作方或网友上传，每下载1次，网站将根据用户上传文档的质量评分、类型等，对文档贡献者给予高额补贴、流量扶持。如果你也想贡献VIP文档。上传文档

EMOTIONAL INTELLIGENCE - Universiti Putra Malaysia：情绪智力-马来西亚博特拉大学

WORK AND PERSONALITY WORK HAPPENS IN A SOCIAL SETTING THE SOCIAL SETTING IS INFLUENCED BY THE PERSONALITIES IN IT THERE IS CONSIDERABLE DIVERSITY IN HUMAN PERSONALITY UNDERSTANDING PERSONALITY VARIATION HELPS US BETTER UNDERSTAND HOW TO MANAGE IT HELPS US UNDERSTAND OURSELVES HELPS US UNDERSTAND OTHERS CLASSROOM EXERCISE: WHICH OF THE BIG 5 PERSONALITY TRAITS DO YOU THINK WOULD BE NEEDED FOR THE FOLLOWING OCCUPATIONS? ACA (BPR) INVESTIGATOR PRODUCT DEVELOPMENT MANAGER FOOTBALL TEAM CAPTAIN MEDICAL DOCTOR INSURANCE SALESMAN CASE ANALYSIS ALL GROUPS ARE REQUIRED TO SUBMIT REPORT OF NEXT WEEK’S CASE ASSIGNMENT ANSWER QUESTION AT THE END OF THE CASE LENGTH 3-5 PAGES BEGIN WITH A BRIEF SYNOPSIS OF HALF A PAGE ANSWER THE QUESTIONS LIKE YOU ARE FACING THE SITUATION DEPICTED IN THE CASE YOURSELF THEORIES CAN HELP YOU THINK BUT THEY ARE TOOLS AND SELDOM ARE THE SOLUTION. TOOLS DON’T SUBSTITUTE THINKING FOR SUBSEQUENT ASSIGNMENTS, PREPARE SLIDE PRESENTATIONS OF NOT MORE THAN 6 SLIDES HOW I WILL EVALUATE THE CASE? ABILITY TO ADDRESS THE ISSUES RAISED GOOD GRASP OF CASE AND SUBJECT MATTER REALISM IN SOLUTIONS AND IDEAS LOGICAL AND CONSISTENT WELL ARGUED SPECIFICITY NOVELTY EMOTIONAL INTELLIGENCE AN ISSUE RECEIVING ATTENTION LATELY IS EMOTIONAL INTELLIGENCE. EMOTIONAL INTELLIGENCE (E.I.) INVOLVES THE CAPACITY TO CARRY OUT REASONING IN REGARD TO EMOTIONS, AND THE CAPACITY OF EMOTIONS TO ENHANCE REASONING. E.I. PRECEIVED TO BE IMPORTANT BECAUSE IT AFFECTS WORK PERFORMANCE. EMOTIONAL LABOUR MOST WORK HAS SOME EMOTIONAL ELEMENTS MOST PROFOUND IS SERVICE SECTOR WHERE SERVICE DELIVERY OFTEN REQUIRES EXPRESSIONS OF EMOTION YET MANAGERS ARE NOT ADEQUATELY TRAINED TO MANAGE EMOTION RESEARCH ON E.I. ALSO FOUND THAT LOW E.I. ASSOCIATED WITH INVOLVEMENT IN ABUSIVE AND DEVIANT BEHAVIOURS ALSO HAVE GREATER DIFFICULTY IN DEVELOPING RELATIONSHIP WITH OTHERS DYNAMICS OF E.I. AND WORK PERFORMANCE ELEMENTS OF E.I. PERCEIVING EMOTION SENSITIVITY TO EXPRESSION OF EMOTION USING EMOTION TO FACILITAT